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San Telmo Research is the San Telmo Business School’s teaching resources website. Its objective is to provide the academic world with knowledge and access to our teaching resources and promote its use by other professors and business schools.

We have significant case studies and teaching notes at your disposal in Spanish and English, including all types of Spanish and international leading companies.


08/06/2018
Carmen Hernández Rodríguez-Mancheño  |  Antonio-Abad Hidalgo Pérez

El caso analiza la trayectoria profesional y personal de Andrea Grobocopatel. En el año 2016 Andrea combina sus cargos como miembro del Consejo de Administración del Grupo Los Grobo, compañía fundada por su padre junto a su hermano Gustavo y ella, y la presidencia de la Fundación Flor. Andrea piensa que en Los Grobo nunca han existido problemas...

Topics

Gestión de Diversidad Inclusion Igualdad Liderazgo femenino Dirección de Personal Empresa Familiar

Areas

Management of People in the Organization

Language

Español

Type

Caso

Code

FHI-58

Resources

Pdf Vista previa Audio
05/06/2018
Antonio Villafuerte Martín  |  Anylu Vidal Romero

En mayo de 2012 el equipo responsable del desarrollo del entorno digital en DIA (Digital Team) reflexionaba sobre cómo llevar a cabo los tres objetivos que habían determinado serían claves para la presencia de la cadena de distribución en el entorno digital:
a) Conocer mejor a los clientes (actuales y potenciales)
b) Atraer clientes...

Topics

Digital Marketing E-Commerce Retailer Grupo DIA

Areas

Sales Management

Language

Español

Type

Caso

Code

MI-168

Resources

Pdf Notas del instructor Vista previa Audio
04/06/2018
Antonio Villafuerte Martín

In May 2012, the team responsible for the development of DIA’s digital environment (the Digital Team) was weighing how DIA should roll out its digital presence while other chains were already operating intensely on this medium, both in Spain and abroad. The senior management’s premises were clear: they should not cannibalize brick & mortar store...

Topics

Agribusiness Food Digital Distribution Customer Satisfaction Traditional business

Areas

Sales Management

Language

Inglés

Type

Caso

Code

MI-168-E

Resources

Pdf Notas del instructor Vista previa
30/05/2018
Julio Audicana Arcas  |  Luis Arribas Hervás  |  Jose Andrade Nuñez

l 16 giugno Amazon, con oltre 300 milioni di clienti attivi, 380.000 dipendenti e vendite che superano i 135 miliardi di dollari (nell’anno 2016), annuncia la sua intenzione di acquistare la Whole Foods per 13,7 miliardi di dollari. La Whole Foods è un rivenditore con sede ad Austin (Texas), le cui vendite superano i 16 miliardi di dollari...

Topics

Retail Digital Alimentazione Acquisizione Canali di distribuzione

Areas

Production, Technology and Operations Management

Language

Italiano

Type

Caso

Code

PI-189-I

Resources

Pdf Vista previa
30/05/2018
Julio Audicana Arcas  |  Jose Andrade Nuñez  |  Salvador Loring Olmedo

UNES è una giovane azienda di supermercati di medie dimensioni che è stata protagonista di un'inversione di tendenza, evolvendosi dalla perdita di denaro sino ad ascoltare il mercato, facendo scommesse coraggiose per rispondere alle esigenze dello stesso (“Prezzi bassi ogni giorno, marchio privato, marchio fresco e privato) Premium, negozi...

Topics

Retail Premium Alimentazione Trasformazione Canali di distribuzione

Areas

Production, Technology and Operations Management

Language

Italiano

Type

Caso

Code

PI-190-I

Resources

Pdf Vista previa
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